Teri Carpenter, CMA CBM

President/Sales Lead/Project Manager

Teri Carpenter wears many hats at TD Carpenter & Associates, specializing in the sales, implementation and support of Microsoft Dynamics GP, CRM, and numerous third party products that integrate with these solutions. Teri also develops customer solutions including integrations to existing mission critical applications, and provides support services including business process review, process development and other consulting services. She received her education at Antioch University in Seattle, earning a BA in Business Management and later achieving a wide range of technical certifications as a Certified Management Accountant, Certified Business Manager and Dynamics GP expert. With more than 33 years of experience in the technology industry, Teri is an invaluable member of our team. When she’s not assisting our clients with expert service and support, her hobbies and interests include sewing, needlework, gardening and remodeling.

Debbie McGeady

Senior Technical Consultant

Debbie McGeady specializes in the implementation, development and support of Microsoft solutions including Dynamics GP, SQL Server, Active Directory, Exchange, SQL Reporting Services, FRx, Crystal Reports, Integration Manager, Smart Connect, Extender, SharePoint, Project Accounting, Grant Management and numerous third party products that integrate with these solutions. She is also experienced in ASP.NET and Business Objects Enterprise/dashboard, BI. After studying Information Technology at the University of Maryland, Debbie went on to achieve the following technical certifications: MCSE, MCDBA, and becoming Dynamics GP and CRM certified. With more than 20 years of IT industry experience, Debbie is the consultant you can count on for reliable, cost-effective technology solutions. In her time away from the office, Debbie enjoys reading and bowling.

Tracy Hipps

Senior Consultant

As our Senior Consultant, Tracy Hipps is an experienced instructor with deep SQL server expertise, ranging from database administration to performance tuning & capacity monitoring, SQL server security, backup & recovery, script writing, maintenance, programming and integration. He holds a Bachelor of Science degree from NC State University, numerous technical certifications and brings over 15 years of experience to our company. In his free time, Tracy’s hobbies include dancing, hiking, British comedies and travel.

Justin Ross

Sales and Program Manager

Responsible for sales, marketing, project management, and business processes, Justin applies his years of experience to help shape the growth of CAI.  Working closely with Teri, Justin drives the relationships with the 3rd party channel partners.  Certification in Lean Six Sigma methodology allows him to provide valuable business process consulting for our partners. Project management keeps Justin close to both the customer and the team to help assure the best support possible.

Mackenzie Platten

Senior Consultant

A multi-national, multi-currency skilled Technical Applications Consultant and Technical Writer, Mackenzie has more than 15 years’ experience in project management, implementation, documentation, and training.  She possesses a keen understanding of Microsoft Dynamics GP, Microsoft Dynamics SL, SQL Server, SSRS, Crystal Reports, Management Reporter, and FRx Reports and has the ability to translate that understanding into practical end user training and ongoing support.  Mackenzie is also the president for the Ohio area non-profit chapter of the Huntington’s Disease Society of America.  She is the national spokesperson for Clinical Trials on Huntington’s Disease and continues to educate and motivate her audiences world-wide.  Along with her husband Wayne and son Logan, she resides in Cleveland area suburb Middleburg Heights, Ohio.