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SERVICE

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Service Management enables you to quickly capture service needs, get them assigned faster, and track progress in real-time. Efficient scheduling drives increased revenue and improved customer satisfaction.

Service Industry ERP solutions customized to your business

Key features to elevate your business:

  • Calendar Boards

  • Appointments

  • Resource Scheduling

  • Flexible Billing

  • Route and Resource Tracking on Maps

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  • Mobile App

  • Multi-Language and Localization

  • Warranty Management

  • Link AP Bills

  • Contracts and Renewals

  • Enterprise-Wide Integration

Streamline Scheduling & Dispatch:
Scheduling, Dispatching
& Call Center


Fully connect your scheduling, dispatching and call center. The visual Dispatch Calendar Board gets the right people to the right service or job every time.

Improve Communication:

Flexible, automated notifications

 

Using emails, SMS, or push notifications to alert resources and customers of appointment assignments or modifications and receive confirmations in real-time. Track resource commitments and real-time GPS location. Obtain real-time access to the progress of the appointment with status updates, the material used, and detailed notes and pictures.

Accelerate Decision-Making:

Intuitive dashboards and powerful analytics

 

Improve decisions by using drill-down reports and dashboards to access past information and gain insights into future needs. Define metrics for technician utilization and service performance.

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