Service Solutions

Our systems streamline operations, improve efficiency, and enhance customer satisfaction for service-driven businesses

Key features to elevate your business:

Service Management enables you to quickly capture service needs, get them assigned faster, and track progress in real-time. Efficient scheduling drives increased revenue and improved customer satisfaction.

• Streamline Scheduling & Dispatch:
  Scheduling, Dispatching & Call Center
  Fully connect your scheduling, dispatching and call center. The visual Dispatch Calendar Board gets the right people to the right service or job every time.
• Improve Communication:
  Flexible, automated notifications
  Using emails, SMS, or push notifications to alert resources and customers of appointment assignments or modifications and receive confirmations in real-time. Track resource commitments and real-time GPS location. Obtain real-time access to the progress of the appointment with status updates, the material used, and detailed notes and pictures.
• Accelerate Decision-Making:
  Intuitive dashboards and powerful analytics
  Improve decisions by using drill-down reports and dashboards to access past information and gain insights into future needs. Define metrics for technician utilization and service performance.